Contact Claims Department

If you wish to send an item back, you must first open a claim with us and receive a RMA (Return Merchandise Authorization) Number. You can obtain an authorization number using the for below.

Do not ship items without a RMA number as they will not be accepted.

For additional assistance and information you may call us at: (888) 704-3435.

We are here to help, Monday through Thursday 9am – 5pm and Friday 9am – 3pm EST

Email: service@madisonseating.com

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